© 2017-2019 - Morande Instruments - Northfield, Vermont USA

 - Website Designed and Operated by Peter Morande - 

Morande Instruments Policies:

Ordering:

Most of my Instruments are built to order.

Please contact me at P.Morande.Instruments@gmail.com with questions or to discuss an instrument design.

There is variability in pricing based on multiple options available. (Guitar, Ukulele, Mandolin)

From time to time, Instruments I’ve built will be listed on the Available Now page to be directly purchased.

Deposit:

I require a $300 non-refundable deposit (Instruments up to $1499) or a $500 non-refundable deposit (Instruments $1500 or Higher) to obtain a spot on my build list.

The Build list position is determined by the date of your deposit..

Once the order has been placed, I will review it and contact you to finalize the build specs, after they specs are set and pricing is calculated I will Email you an Invoice for the initial (Non-Refundable) deposit.

Progress Payments:

The remaining balance after the initial deposit will be split into Three additional installments:

The First at the start of the build and a Second before any finish work is done.

Final Payment:

The Third and final payment of the remaining balance must be paid in full prior to shipment to you. This payment includes instrument, any accessories and shipping.

Refund:

A refund (minus non refundable deposit) will be given after subsequent resale of the instrument. Also deducted is the cost of work done to remove any personalized work done in order to sell the instrument (e.g- if your name is inlaid anywhere).

Shipping Costs:

All Shipping costs are the customer’s responsibility. I can provide approximate shipping costs for instrument fully insured to your shipping location.

Taxes & Duties:

The customer is solely responsible for any taxes, duties, and or fees.

Payment Method:

Invoice Via Paypal.

Customer is responsible for any fees incurred from any method of payment.

Payment may be made via Credit Card, Cash, Paypal, or Personal Check and is subject to applicable taxes.

Vermont Residents must pay 6% Sales tax.

CITES & International Rosewood orders:

Due to CITES regulations, I am no longer directly shipping rosewood (Dalbergia) instruments outside the US. However, it is still possible for you (or a traveling friend) to pick up a rosewood instrument in the US and fly home with it as a personal item.

Returning Used Gear: No refunds on used gear
  • White Facebook Icon
  • White Instagram Icon
  • Twitter - White Circle